Privacy policy

PRIVACY STATEMENT

ARTICLE 1 – COLLECTED PERSONAL INFORMATION

When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide us, such as your name, address, and email address.

While you browse our store, we also automatically receive your computer's internet protocol (IP) address, which provides us with more details about the browser and operating system you are using.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

ARTICLE 2 - CONSENT

How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we assume that you consent to us collecting your information and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your explicit consent or provide you with the opportunity to decline.

How do I withdraw my consent?

If after giving us your consent, you change your mind and no longer want us to contact you, collect your information, or disclose it, you can notify us by contacting us at veronique@atelierveroniqueb.com or by mail at: Atelier Véronique B, 531 rue du Chapelier, Bromont, QC, J2L 1A7, Canada.

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored in Shopify's data storage system and databases, and on Shopify's general application. Your data is stored on a secure server protected by a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase. Once completed, your purchase transaction information is deleted.

All direct payment gateways adhere to PCI-DSS standards, which are managed by the PCI Security Standards Council, a joint effort of companies like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more information, you can review Shopify's Terms of Service here or their Privacy Policy here.

ARTICLE 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies to understand how they handle your personal information.

It's important to note that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you choose to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links:

You may be directed away from our site by clicking on certain links on our site. We do not take responsibility for the privacy practices of other sites and recommend you read their privacy policies carefully.

ARTICLE 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.

If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies that we use. We have provided this list so you can choose whether to allow them or not:

_session_id, unique session identifier, used by Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data retained, persists for 30 minutes since the last visit. Used by our website provider's internal stats tracker to record the number of visits.

_shopify_uniq, no data retained, expires at midnight (depending on the visitor's location) the next day. Counts the number of visits to a store by a single customer.

cart, unique identifier, persists for 2 weeks, stores information about your cart.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, indefinite if the store has a password, used to determine if the current visitor has access.

ARTICLE 7 – AGE OF CONSENT

By using this site, you declare that you are at least the age of majority in your state or province of residence and have given consent for any minor dependents to use this website.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, file a complaint, or simply want more information, please contact our privacy compliance officer at info@atelierveroniqueb.com or by mail at:

Atelier Véronique B Re: Privacy Compliance Officer 110-1357 rue Shefford, Bromont, QC, J2L 1C9, Canada.