Processing times are 1 to 10 business days, depending on the immediate availability of our inventory.
All our shipments are made using Canada Post and sometimes, depending on the situation, with Purolator. In Canada, shipping fees apply to orders under $100 before taxes. In the United States, shipping fees apply to orders under $100 before taxes.
Standard shipping fee for Canada: $9.95 Standard shipping fee for the United States: $12.00
Once your order is shipped, you will receive a shipping notification by email with a tracking number. For residents of Quebec and Ontario, you can expect to receive your order within 2 to 5 business days. If you reside elsewhere in Canada, a delivery time of 7 to 10 business days can be expected. We do not accept responsibility for any delayed deliveries due to reasons beyond our control. In case of delivery delays, we make an effort to notify customers.
By default, orders are sent using Purolator courier service. It's also possible to choose Canada Post as the delivery service when finalizing your purchase.
You can also pick up your package directly from our studio. Before coming to the studio, you must wait for the email confirmation indicating that your order is ready for pickup. During pickup, you will need to provide us with a copy of your invoice.